CRM - Up Close and Personal (UCAP)

Generate/UCAPBEESWEB11.gif

Oct 03

(in just 150 Words)

For offices with one to 1,000 employees, Up Close and Personal (UCAP) is CRM and Office Management system that manages all customer interactions with your company.

UCAP stores all information necessary to interact live with your customers and tracks employee & sales performance. Track any number of Personal and Company attributes, notes, purchases and interactions with your company with reporting systems to automate letters, faxing and email correspondence. Additional modules present sales, quoting, campaign, training, tech support, data mining, reporting, product and Recurrency services.

Unlike other CRM packages, UCAP delivers all customer data immediately to permit live interaction with the customer. Data is presented from Company or Personal perspectives with in-built workflow structures to simplify live updates. In addition, the customer modules and import-export features enable all customer dealings to be made real time without using external non-linked utilities.

One UCAP provides more end user benefits and costs less than competing products.